Receptionist/ Finger Printer Administer Baytown

Receptionist/ Finger Printer Administer

Part Time • Baytown
Benefits:
  • Opportunity for advancement
  • Training & development
JOB TITLE: Center Administrative Assistant       
DIVISION: Learning Center
REPORTS TO: Center Director
 
GENERAL SUMMARY
The Center Administrative Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks.  The Center Administrative Assistant provides a positive first impression for potential and existing customers, field calls from customers, schedules appointments, and coordinates community and school marketing events. 
 
ESSENTIAL JOB FUNCTIONS
  • Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
  • Greets and assists students, parents, and potential customers according to Sylvan standards
  • Fields inquiry calls from potential customers; Fields calls from current families
  • Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
  • Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
  • Assists Center Directors with other day-to-day tasks of running the Center such as maintaining Center supplies 
  • Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
  • Supports standards and procedures to ensure student safety and well-being
  •  May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate
  • Fingerprinting
 
KNOWLEDGE REQUIRED
Associates or four-year degree preferred 
·         A minimum of three years of customer service experience; Retail sales experience preferred (Not Required for Interns)
·         Experience using full suite of Microsoft Office applications and other standard business applications 
·         Knowledge of general office equipment such as copiers, printers, and office phones 
 
SKILLS AND ABILITIES REQURED
·         Strong customer service, interpersonal and communication skills 
·         Strong word processing, data entry, and other administrative skills
·         Proven ability to effectively use consultative sales skills when serving customers 
·         Proven ability to communicate effectively in writing; Ability to proofread and edit copy
·         Strong organizational skills; Proven ability to manage multiple tasks and be flexible
·         Ability to occasionally lift and/or move up to ten pounds
 
The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.




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